Complete Genomics
With the TS-h3087XU-RP, Complete Genomics accelerated genomic research by tripling sample throughput, extending data retention, and cutting analysis times by 35%.

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Customer
Complete Genomics
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Industry
Healthcare
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Product

QNAP has transformed how we approach genomic data storage and accessibility. It provides enterprise-grade performance at a cost-effective price point, enabling our research team to prioritize scientific discovery over storage management.
- Complete Genomics R&D Team
Background
Complete Genomics is a leading biotechnology organization focused on comprehensive genomic sequencing and data analysis to propel advancements in healthcare, personalized medicine, and biotechnology research. With state-of-the-art sequencing technologies, Complete Genomics generates immense amounts of genomic data daily, including detailed patient-derived sequences, research findings, and critical bioinformatics analyses. Their operations require robust and highly efficient storage solutions capable of handling multi-petabyte datasets securely and seamlessly.

As the scale of genomic data continued to grow rapidly, the existing infrastructure at Complete Genomics became increasingly inadequate. Managing and accessing vast quantities of sensitive genomic data efficiently was becoming a significant hurdle, adversely affecting research timelines, collaboration efficiency, and overall operational agility. It was clear that to sustain their rapid growth and support cutting-edge research, Complete Genomics needed a scalable, reliable, and cost-effective storage solution tailored specifically to their demanding requirements.
The customer uses these solutions
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Backup, Restoration & Sync for NAS
Use Hybrid Backup Sync to double up your protection by quickly backing up your NAS to remote and cloud storage spaces – ideal for building a complete 3-2-1 backup and recovery plan.
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Petabyte-Scale Storage
Nagy teljesítményű, egyszerűen használható, megfizethető. Válaszd a QNAP-ot az üzleti alkalmazások helyszíni tárolására!
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NAS storage management
Use Storage & Snapshots to create NAS storage space, manage RAID configuration, snapshots, and SSD cache settings, and monitor drive health with minimal efforts.
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Backup, Restoration & Sync for NAS
Use Hybrid Backup Sync to double up your protection by quickly backing up your NAS to remote and cloud storage spaces – ideal for building a complete 3-2-1 backup and recovery plan.
-
Petabyte-Scale Storage
Nagy teljesítményű, egyszerűen használható, megfizethető. Válaszd a QNAP-ot az üzleti alkalmazások helyszíni tárolására!
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NAS storage management
Use Storage & Snapshots to create NAS storage space, manage RAID configuration, snapshots, and SSD cache settings, and monitor drive health with minimal efforts.
Challenges
The Complete Genomics R&D department faced critical issues:
Storage Limitations: The existing infrastructure couldn’t scale cost-effectively, and expansions required disruptive weekend migrations that impacted research continuity and analysis.
Collaboration and Efficiency: Fragmented storage resulted in delayed data transfers and hindered multi-team collaboration, extending analysis cycles by 30-40%.
Data Security and Accessibility: Inadequate redundancy and the lack of a unified security approach heightened risks of sensitive genomic data loss and restricted easy accessibility for researchers.

Solution
Having previously implemented QNAP solutions successfully for backup and disaster recovery, Complete Genomics recognized QNAP as a promising candidate. After evaluating solutions from Dell EMC, NetApp, and Pure Storage, QNAP stood out due to:
Cost-effectiveness: Approximately 40% lower cost-per-terabyte compared to enterprise solutions.
Modular Expansion: Flexible incremental expansion through JBOD units aligned seamlessly with their funding and growth model.
Ease of Management: Simplified, intuitive interface reduced the need for specialized training, empowering the IT team to effectively manage storage environments.

The deployment was completed efficiently within two weeks, significantly supported by QNAP’s technical team.

Result
After adopting the QNAP solution, Complete Genomics experienced significant operational enhancements:
Enhancements | Results |
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Performance Boost | Sequential read +40%, random access +25-30% |
Cost Savings | 45% lower cost-per-terabyte |
Increased Scalability and Capacity | 3x more genomic samples 6-month to 18-month raw data retention |
Improved Availability | Uptime improved from 98.5% to 99.98% |
Reduced Management Overhead | 60% less storage management effort |
In addition to the enhancements, Complete Genomics employs comprehensive data protection strategies:
Enhancements | Results |
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RAID 5 Configuration | Balanced protection with QuTS hero ZFS checksumming for data integrity |
Aggressive Snapshot Schedule | Hourly snapshots retained for 24 hr, daily snapshots for 30 days, and monthly snapshots for 1 year |
Hybrid Backup Sync (HBS) | Reliable remote data replication with built-in verification processes. |
Encryption and Access Controls | Protecting sensitive genomic data both at rest and in transit |
Complete Genomics recommends thoroughly assessing growth patterns and collaborating early with QNAP’s expert technical team to optimize solutions specific to organizational needs. The QNAP solution has proven invaluable in supporting substantial data growth, offering reliable, scalable, and secure storage solutions at unmatched cost-efficiency.
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